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Lumix Pro Services RED and Platinum Program announced

Anyone with a Lumix camera can signup for the new Repair and Support program

lumix pro services extended warranty red platinum
Image by Panasonic/Lumix

Panasonic US announces Lumix Pro Services support program with 3 year extended warranty and expedited repair. This program is available to Lumix users in the US. 

Also, the support program has two membership levels – Red, which is free to join for all Lumix camera owners, and Platinum, which costs $199 per year, and requires users own either a Lumix full-frame camera such as the Lumix S5 or S1H for example, or a GH5 (or other Lumix G model) with a few Lumix lenses.

Read more details about specific eligibility requirements below.

What is Lumix Pro Services?

In a nutshell, LPS is the official Lumix extended support, repair, and service program for enthusiasts and professional photographers/filmmakers. Furthermore, the program has two membership levels – Red (free) and Platinum (paid).

  • Lumix Pro Services – Red – free to join

Free to join and available to all enthusiast/non-pro photographers and videographers using Lumix gear. Furthermore, this membership level gives you easy access to service and repairs, allows you to manage your gear and warranty information and qualifies you for exclusive promotions and early access.


  • LPS Platinum – $199 per year

Created for professional photographers, filmmakers and cinematographers. It offers prioritized support, expedited delivery and repairs, special discounts, exclusive phone support and more. 

Explore the latest updates to the LUMIX S1H, S1, and S5

Panasonic-Lumix-S1H-5.9K-ProRes-RAW-Atomos-NinjaV
Image by Panasonic

Lumix Pro Services Membership Details:

LPS RedLPS Platinum
Camera Warranty3 Year Extended Warranty3 Year Extended Warranty
Exclusive Member HotlineN/A9:00am – 5:00pm ET Mon-Fri
Service Turnaround3-5 business days2 business days
Service ShippingN/AFree Next Day Shipping both ways
Repair DiscountN/A20% discount on out-of-warranty repairs
Free Sensor or EVF clean,
lens calibration, firmware update
N/AUp to 2 shipments per year, up to 2 bodies and 2 lenses per shipment
Repair Loaneronly for repairs requiring more than 7 business daysFor Repairs requiring more than 2 business days
Premium Welcome KitMembership cardPremium Membership card and gift
Annual Membership FeeFREE$199

For more details and to signup head over to the official website here.


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